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My gmail backup codes9/23/2023 ![]() ![]() Make sure you are running the latest version of the Duo Mobile App on your current iOS device.Recovering Duo-Protected Accounts from a Protected Application.Recovering Duo-Protected Accounts with Instant Restore.Enable Duo Restore for Third-Party Accounts.If you are a Duo Mobile end-user (not an administrator) and are looking for help configuring Duo Restore beyond the instructions here, or if you are not sure if your organization permits use of Duo Restore, please contact your organization's IT help desk for assistance. Delete the restored Windows offline access account from Duo Mobile before reactivating Windows offline access. Reactivation of Windows offline access creates a second offline access account. Duo for Windows offline access does not reactivate offline access accounts restored to your phone.Be sure to delete those accounts from Duo Mobile on the old device or delete Duo Mobile entirely from the old device once you verify the passcodes generated by the restored accounts work for logging in to those services. Restoring any third-party accounts on the new device does not deactivate those accounts on the old device.Restoring or reactivating any "Duo-Protected" and "Duo Admin" accounts on the new device deactivates those accounts on the old device.When you use the below methods to restore Duo accounts on a new or replacement device, be aware that: You may need to log in.Duo Mobile's restore functionality lets you back up Duo-protected accounts and third-party OTP accounts (such as Google or Facebook) for recovery to the same device or to a new device. Head to the Security tab of your account page.If you think someone else might have access to your backup codes, you can generate new ones. If you’re using a shared computer, don’t download your backup codes.Save your backup codes in a secure place.We show you your backup codes when you turn on 2-step verification, and you can also find them on your account page under password protection. If you lose your phone or can't access your authenticator app, you can use a backup code to log in. Be sure to delete all downloaded backup codes if you’ve turned off 2-step verification. ![]() ![]() Note: We strongly recommend using 2-step verification for increased account protection. You’ll receive an email confirmation after you make any changes to your 2-step verification setup. You’ll need to log in again before confirming any changes. Hit Change to set up a new device, phone number, or authenticator app, or Remove to turn off 2-step verification. Select Security then Edit under 2-step verification. You can set up a new device, update your phone number, change your authenticator app, or turn off 2-step verification on your account page. If you see the error message "Too many attempts, please try again later", you'll need to wait 30 minutes before trying again. If you can’t access the code sent via text message or generated by your authenticator app, select Want to log in another way? and try using one of your backup codes to log in. Trouble logging in with 2-step verification? You’ll be asked for a code every time you log in to Spotify for Artists or other Spotify web pages. Select Want to log in another way? to switch to your authenticator app or use a backup code instead. If you’ve enabled both text message and an authenticator app, we’ll send your code as a text message by default. Logging in using 2-step verificationĪfter you’ve set up 2-step verification, you’ll log in to your Spotify for Artists account by entering your password and the code from either a text message we send you or your authenticator app. We hope to roll it out to more users in future. Not seeing 2-step verification as an option?Ģ-step verification is only available to Spotify for Artists users right now. You’ll receive an email confirmation once 2-step verification is activated. We’ll send you an SMS with a 6-digit code.Enter your phone number and hit Send text message.Save your backup codes in a secure place.Enter the code from your authenticator app.Scan the QR code or enter the activation code to link your authenticator app to Spotify.Download an authenticator app such as Google Authenticator to your phone.Tip: You can enable both options by coming back to this page. Choose whether to enable 2-step verification via an authenticator app or text message (SMS).Select 2-step verification then Set up.We don’t require users to activate 2-step verification, but we strongly encourage it for increased protection. Added protection for you and your team’s info.Ģ-step verification adds an extra layer of security to your Spotify for Artists account by requiring a second step after you enter your password. ![]()
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